admin2022-02-01T12:26:27+05:30We offer cash on delivery for all products except tinted shades.
I first want to order a sample and then place my main order?
admin2022-02-01T12:25:22+05:30We are very sorry but PaintKart offers a 1-liter quantity minimum for order, no samples are available as of yet.
I am not able to find the product of my choice?
admin2022-02-01T12:24:35+05:30There could be multiple reasons for you not being able to find your preferred product online in our paint shop. We request you to call our customer care at +919022573668 executive or mail us at deepesh.nair@paintkart.com your requirements and we will try our best to make them available for you.
My pin code shows non-servicible but I would like to place an order. What should I do?
admin2022-02-01T12:23:17+05:30PaintKart does not offer its services to particular locations as of yet, but it will be coming to your location in the near future. However, if you want to place an order for your location please mention your address, order, and payment method for our concerned person to reach out to you.
What if I want to collect the material myself from the paint store?
admin2022-02-01T12:22:27+05:30PaintKart offers you multiple options for product delivery, however, if you wish to collect the product individually, you can send us a mail at deepesh.nair@paintkart.com mentioning your order id and your request for a concerned person to contact you before shipping the order.
How do I know the paint supplied to me is authentic?
admin2022-02-01T12:21:07+05:30PaintKart only deals with authentic paint dealers available in the market. To be sure, all our dealers, their ratings, and contact details are mentioned on the website for transparency and your convenience. The dealer you select will be based on your location and rating that will ensure you get authentic paint products during the time of delivery.
What if I order the wrong shade of paint?
admin2022-02-01T12:20:00+05:30If you have ordered the wrong paint shade for your home walls, you can mail us at deepesh.nair@paintkart.com mentioning the issue, your order id along with the image of the product, and a concerned person will contact you soon for easy replacement. We request you not to send the delivery back with the delivery executive.
Is it necessary to have an account to shop on Paintkart?
admin2022-02-01T12:18:40+05:30Yes, it is necessary to create an account for you to shop or place your order online. To order online on PaintKart you need to mention your email id, phone number, address, and full name to verify whether delivery is possible in your state or city.
